Leading VEKA trade fabricator Modplan is renowned in the industry for its exceptionally high standards of service and its partnership approach that is aimed at helping all its customers to grow. So committed is the Modplan team to maintaining these standards that it has just invested over £500k in doing so.
Heidi Sachs, Modplan’s Managing Director, said, “We’ve seen exceptional growth this year and we’re delighted to be showing so many new customers the Modplan difference. But we’re aware that one of the hardest things to do as you grow is to maintain the standards that got you there in the first place. It’s a trap we’re determined not to fall into, hence the recent investments.”
The investment has been made in two areas of the business.
The first is machinery: Modplan has introduced an automatic cutting and sawing centre, which has helped to improve efficiency and increase capacity as well as maintain consistency of quality. New bead saws and additional corner cleaners have also been added in order to accommodate the increase in demand as customers take advantage of a more buoyant market. New machinery needed to manufacture the VEKA Imagine Bi-Fold has been another addition to the plant and the company is reporting growing demand for this new generation design.
Investment has also been made in staffing levels and Modplan has 15% more staff than it did this time last year. New members of the team have been added in all areas of the business: shop floor, order processing, sales and accounts. Heidi says, “We need a solid infrastructure to maintain the standards we set ourselves. Increasing our team means we can provide the correct level of service and ensure we are giving every customer what they need.”
The investment reflects Modplan’s total commitment to exceptional service and its wide-ranging product portfolio that makes the company the perfect one-stop shop. The company manufactures and provides a comprehensive range of products that includes three VEKA profiles, composite doors, PVC-u and aluminium patio and bi-fold doors, conservatories, the Vertex solid tile-effect roof and glass and polycarbonate conservatory roofs. For more information on any of Modplan’s products, simply Ask the Man from Modplan.