You can create the best products in the world with the easiest, streamlined order systems, but if you can’t get the products to customers when you said you would, then it all falls down. That’s why DOORCO, the UK’s leading independently owned composite door manufacturer, has made delivery a prime focus, with the creation of its new Transport Department.
With over 20 years’ experience in transport and distribution, Sally Holdcroft, DOORCO’s newly promoted Transport Manager comments: “I’ve been with DOORCO for over two years working across all areas of the business and building up a transport plan for implementation behind the scenes. During this time I’ve developed a deep understanding of not just our business, but also our customers businesses and this has been vital to ensuring we develop efficient transport networks across the UK.
“These plans have now been realised with our fleet of five vehicles and drivers delivering day in day out across the country. External transport still plays a role and we will continue to benefit from a long-standing relationship with a reliable transport company that are particularly effective for larger distribution customers. Part of my role will be the management of this entire process to ensure that we continue to deliver as and when our customers need us.
“Having our own team of DOORCO drivers means we can deliver our doors with the personal touch and a direct a link back to Macclesfield for feedback. We are also backed up by robust IT systems to maximise deliveries, react to changes in orders and provide real time information on your order. We can be more environmentally friendly too because we’re able to better control waste and recycling.
“So, with our current high stock levels (99.4% OTIF), our new fleet and dedicated staff, you really can have any door when you want it*”
*subject to standard lead times.