This year marks 30 years of successful business for Nolan uPVC. Founded in 1989, the fabricator-installer with its head office in Carmarthen, has grown to become one of Wales’ most trusted window suppliers. Nolan recently switched to Deceuninck to ensure further growth over the next three decades.
The company celebrated its anniversary with a staff party and charity golf day earlier in the year, raising £6,000 for The Nolan Charity Fund to support local causes. The anniversary was also marked with an integrated retail campaign spanning TV, cinema, print and outdoor advertising and social media. The campaign, which positioned windows as a focal point in homeowners’ lives, generated an 11% increase in overall leads and a 45% increase in web traffic. In October Nolan was also named a finalist in the G19 ‘Installer of the Year’ category.
According to Managing Director Nolan Nicholas, the secret to the company’s enduring success is an unwavering focus on quality and customer service: “There have been lots of changes over the past 30 years but our ethos has stayed the same – to put customers at the heart of our business through continued investment in staff, products and service. Customers come back to us because we deliver the highest quality in everything we do, from manufacturing and installation through to after-sales care. This autumn we switched to Deceuninck to further improve our product and colour offering.”
“We’ve marked our milestone 30-year anniversary with a successful retail campaign and some great staff events. I’d like to thank our longstanding team for their hard work and continued support, and also thank Nolan’s loyal customer base.
“Reaching the finals in the G19s tops off a fantastic year for Nolan uPVC but we’re not stopping there. We have ambitious growth plans for 2020 – watch us grow!”