- Edgetech IG -

Edgetech Expands Customer Support Offering

Mel Jones

Following the launch of Edgetech’s 360 Business Support Package, the only dedicated warm edge manufacturer in the UK is pleased to introduce the team dedicated to supporting its customers, including a new addition. National Sales Manager for Edgetech, Alan Fielder, explains: “We have been thrilled with the response to 360 so far but we are also aware we can’t just launch such a comprehensive business support package without having a team in place to back it up. That’s why we have dedicated Technical Service Engineers who offer production training and two dedicated Business Development Advisors who give direct sales assistance. This is in addition to our Centre of Excellence which is dedicated to helping customers get the most out of their sealed unit and window production.”

Mel Jones is the most recent addition to the team, joining as Business Development Advisor for customers in the South. Mel comments: “I’ve worked in the window industry for some years, most recently at a large hardware company, and it seems clear that the window industry is in need of something different. At every level of the supply chain people are looking for something new to help make them more profitable. I’ve witnessed Edgetech grow over the last few years and I approached the company because I truly believe its Super Spacer product backed up with the level of support it offers is what the industry needs. In my view Edgetech is to Warm Edge Technology what Yale is to locks – a company leading the way in innovation and all round support, to ensure its customers stay ahead of the rest of the market.”

News title: -    Edgetech Expands Customer Support Offering
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Edgetech IG

In 2014, Edgetech's 25th anniversary year, it added more products to its portfolio. Changing Edgetech from a single component manufacturer to a comprehensive component supplier for warm edge windows. For IGU manufacturers the award winning Super Spacer Alpha, the best performing spacer in the world, a rigid warm edge spacer TruPlas, high performance desiccant TruSieve, and a simulated divided lite system SDL. Edgetech has also brought new opportunities for installation companies with glass protection system TruShield and expanding foam installation edge tape TruFit..

Visit www.superspacer.com to learn more about the company’s products, services and global initiatives. Edgetech is part of Quanex Building Products Corporation (NYSE: NX) an industry-leading manufacturer of engineered components, products and systems serving North America and International window and door OEMs.

For further information visit the Company's website at www.quanex.com.

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