Worcestershire’s Malvern Glass has chosen Modplan Ltd to be its fabrication partner. Malvern is buying the complete range of Modplan’s products: windows, doors, conservatories and conservatory roofs, including the VERTEX system, the solid tile effect roof that offers the benefit of a traditional roof extension at a fraction of the cost.
Ian Smith, Malvern Glass’s Managing Director, said of the partnership, “We’ve been working with Modplan since May. Everything about its products and service have lived up to – and exceeded – our expectations and we’re delighted with the way things are going so far.”
Malvern Glass needed its new partner to fulfil several criteria. The first was that the company manufacture products using the VEKA systems, which Modplan does, so that Malvern Glass could become a Network VEKA member. Malvern Glass’s membership of the scheme has already been confirmed, and Ian Smith says, “We’re confident that our status as a Network VEKA member will add to our credentials as a quality supplier.”
Equally as important as the product was that any new partner would be able to offer a level of service that matched the quality of the VEKA range. Again, Modplan more than fitted the bill. Ian Smith says, “We’d heard good things about Modplan’s service so we were confident they could offer what we needed – and they can.”
One of the aspects of Modplan’s service that the Malvern Glass team is valuing the most is the lead times. Malvern Glass works in the trade, domestic and commercial markets, often to very tight timescales, so a rapid turnaround is a must. With an average delivery time of just 5 - 7 days, Modplan is helping Malvern Glass to maintain its efficient and professional reputation.
The Malvern Glass brand is over 30 years old. As well as offering a complete range of PVCu windows, doors and conservatories, it has just launched a range of aluminium-timber composite windows under its commercial manufacturing brand of Malvern Window Systems.
As a FENSA registered company that includes an insurance-backed guarantee with every installation, Malvern Glass has an excellent reputation in all markets in the region. As the team is finding out, with Modplan and VEKA as its partners, that reputation can only be enhanced!